Privacy Policy
Welcome to Kidloom. Kidloom provides users and visitors ("you" and "your") services to create children's storybooks using generative artificial intelligence technology, including but not limited to AI-driven text generation and illustration generation ("Services"). This Privacy Policy ("Policy") describes and governs how we collect, use, share, and protect (collectively "Process") personal information collected in the context of our Services. Before submitting any information through or in connection with the Services, please read this Policy carefully. By using any part of the Services, you agree to our collection, use, and disclosure of your information as set forth in this Policy. To the extent permitted by law, the English version of this Policy is binding and other translations are for convenience only. If you are located in the European Economic Area, UK, or Switzerland ("Europe"): for the purposes of the EU General Data Protection Regulation 2016/679 ("GDPR"), the data controller is Kidloom; you are not required to consent to this Privacy Policy, but you acknowledge that you have read and understood its terms. If you are a California resident, the California Consumer Privacy Act of 2018 and the California Privacy Rights Act of 2020 provide you with additional rights. This Policy applies to the processing of your personal information provided it does not conflict with legal regulations applicable to you.
1. Our Definitions
"We" refers to the Kidloom team and service providers. "Cookies" are small files placed on your device by websites. "Data Controller" is the entity that determines the purposes and means of processing personal information. "Personal Information" is any information related to an identified individual. "Services" refers to the creation of storybook content using AI technology.
2. What Information We Collect
A. Registration Information: Email address, username, verification codes, and profile pictures. Processing is based on contract performance (GDPR Art. 6). B. Purchase Information: Order numbers, payment times, subscription details, and financial information collected by payment providers on our behalf. C. Content You Provide: We collect and securely store prompts, story content, and generated illustrations. Regarding any personal information contained therein (such as a child's name or likeness), you acknowledge having obtained legal authorization from the relevant subjects and agree to public display according to law. D. Communications: When you seek support or participate in surveys, we collect your contact details and message content.
3. Automatically Collected Information
A. Usage Information: IP addresses, browser settings, device info, click logs, crash data, and geographic location used to ensure service security and stability. B. Cookie Monitoring: We use tracking pixels, JavaScript, and local storage technologies to record your preferences and interactions.
4. How We Use Information
We use information to: (1) provide, operate, and maintain services; (2) restrict unauthorized access from restricted regions; (3) analyze trends to improve the accuracy, effectiveness, security, and popularity of the Services.
5. Processing Children's Personal Information
Our website is not targeted at children under 13 (under 16 in Europe) and we do not knowingly collect their personal data. Children may not submit data without parental permission. If we discover unauthorized collection of child data, it will be deleted immediately. Contact support@kidloom.app for inquiries.
6. Security Measures
We employ state-of-the-art technical and organizational measures (such as encrypted transmission paths) to protect your data. While we strive for strict procedures, internet transmission is never completely secure; any transmission is at your own risk.
7. Do Not Track Signals
We do not currently recognize or respond to browser-initiated "Do Not Track" (DNT) signals.
8. Data Storage & Transfer
Your personal information is typically stored on overseas US servers. We take necessary steps under law to ensure data security during global transfers.
9. Your Rights
You have the rights of: Access, Rectification, Erasure (Right to be Forgotten), Objection to processing, Restriction of processing, Data Portability, Withdrawal of consent, and the right to lodge a complaint with authorities.
10. Region-Specific Terms
California residents have CCPA rights; European residents have additional safeguards for data transferred outside the EU; Mainland China residents have the right to account cancellation and explanations of processing logic.
11. Other Terms
Processing involves third-party AI services like OpenAI; data handling adheres to strict security standards required for these services.
12. Policy Updates
We reserve the right to modify this policy at any time. Major changes will be notified via email or website popups.
13. How to Contact Us
For any questions, contact us via support@kidloom.app.